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E & E Beauty Factory

PRIVACY POLICY

PRIVACY POLICY - THE BASICS

Effective Date: 11/12/2024

At E & E Beauty Factory ("we", "our", "us"), your privacy is of paramount importance. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://eandebeautyfactory.com (the "Site"), book an appointment, or make a purchase. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our Site, use our booking system, or purchase products, we may collect the following personal information:

  • Contact Information: Name, phone number, email address

  • Appointment Details: Appointment date, time, and service preferences

  • Payment Information: Credit or debit card details (processed securely via third-party payment processors)

  • Shipping Information: Address for product deliveries (if applicable)

2. How We Use Your Information

We only use the information you provide for the following purposes:

  • To process and confirm your appointment bookings.

  • To fulfill your product orders, including shipping and handling.

  • To communicate with you regarding your appointment details, promotions, or any order-related questions.

We will not use your personal information for any other purposes without your explicit consent.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to maintain the safety of your personal information:

  • Secure Transactions: Payment information is processed through a secure third-party payment processor. We do not store or retain your payment details.

  • Data Protection: Your personal information is stored securely on our systems and is accessible only by authorized personnel.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information with trusted third-party service providers in order to:

  • Process payments (via a secure third-party payment processor)

  • Fulfill product deliveries (via a shipping or courier service)

These third-party service providers are obligated to protect your information and use it only for the purposes of completing your transaction with us.

We may also disclose your information if required by law or to protect our legal rights.

5. Retention of Your Information

We do not retain your personal information for longer than necessary. Your data will be kept only as long as needed to process your appointment or product purchase. Once this purpose is fulfilled, your information is securely deleted or anonymized.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Update or Correct: Request that we correct any inaccuracies in your personal information.

  • Delete: Request the deletion of your personal information from our records, subject to applicable legal requirements.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance user experience. These technologies help us analyze website traffic and improve the functionality of our Site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.

8. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Site. We encourage you to review this page periodically for any updates.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your rights described above, please contact us at:

E & E Beauty Factory
Email: eanebeautyfactory@gmail.com
Phone: 951-637-3121

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